Thank you for contacting Starbucks Coffee Company.
We appreciate you sharing your feedback regarding our recent television commercial with us.
As a global company, Starbucks is committed to diversity in all areas of our business and we are deeply passionate about doing the right thing. We regret if the commercial was in any way misinterpreted to be insensitive or offensive, as this was never our intent. We are currently looking into this and will take appropriate action.
If you have any further questions or comments please do not hesitate to contact us at firstname.lastname@example.org or 888-235-2883.
Customer Relations Representative